What Canopy is strong at
- Practice management breadth — clients, documents, communication
- Pre-built resolution workflows and templates
- A portal and survey-style data collection
Where firms look for an alternative
- Resolution is a module on a PM spine, not a transcript-first reconstruction
- Client-facing Discovery as a billed advisory product is not the core motion
- Authority tiers (IRS vs 433 vs story) are not the product’s organizing idea
What RESO adds
- Transcript-grounded Discovery your firm presents and bills
- Authority tiers: IRS ledger vs 433 vs client story — contradictions surface
- Strategy and Work Verification on the same case record
- Core from $99/mo + $9/case for solo and small practices
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