Work product

Strategy

Option ordering, sequencing, and implementation roadmap tied to the same case record.

If you adopt this tomorrow: You scope and present a ranked Strategy report tied to the IRS ledger and 433 profile — then seed the work plan without rebuilding the narrative.

Ranked programs with rationale and a phased sequence your team can defend.

RESOHarborview Tax Resolution
RESO AdvisorDW

Strategy report · ranked options

Marcus Webb · scored against the IRS ledger and the 433-A financial profile

Decision Confidence · High
1
Partial-Pay Installment AgreementRecommended

Best fit: NDI ~$640/mo against open CSED windows; lien stays but enforcement pauses.

$640/mo
2
Currently Not CollectibleViable

Fallback if hardship documentation supports — revisits at each CSED.

Hardship
3
Offer in CompromiseLow probability

RCP ~$41k exceeds realistic offer; equity in retirement flagged.

RCP $41k

Why #1 wins

·NDI supports $640/mo without hardship

·Open CSED windows favor installment

·Lien remains; levy risk pauses on setup

Phased plan

01Clear compliance

02File 2022 return

03Submit PPIA

04Request lien withdrawal

At a glance

Ranked program optionsOIC, PPIA, CNC, and penalty abatement scored against the ledger and the 433 profile.
Caution flags & sequencingPrerequisites, order of operations, and the path to the resolution documented.
An implementation roadmapDated steps the work plan seeds the moment the strategy is sold.
A billable advisory deliverableA Strategy report you scope, present, and bill before implementation begins.

Strategy is the governed answer to a question Discovery opens: we understand what the IRS has on file — what should we actually do about it? That answer is never a single program checkbox. It is a sequenced plan that respects filing compliance, collection posture, financial reality, and the client's life over the next several years.

Discovery (from IRS transcripts and intake) establishes Tier IRS facts: balances, assessments, enforcement signals, compliance gaps, and CSED timing. Strategy ranks realistic resolution paths against Tier 433 financials and Tier client circumstances — then documents the sequence your firm will defend in writing.

RESO can surface program options and caution flags from ledger and intake data. It does not replace practitioner judgment. The Strategy report is where you record why one path was recommended, which alternatives were considered, and what must happen first — before implementation fees are quoted.

First: what needs fixing on the IRS record?

Before ranking OIC, IA, CNC, or penalty relief, resolve structural blockers shown on transcripts and confirmed in intake. Skipping this step produces quotes the IRS will not process and fee disputes when the client expected a program that was never available.

Missing returns

Unfiled modules (no TC 150 where income exists on Wage & Income) block most collection alternatives. The Strategy sequence usually lists prepare-and-file originals before program selection. See the missing-returns playbook on the transcript guide.

Missing returns playbook

Substitute for Returns (SFRs)

SFR assessments (often TC 971 AC 141) use third-party data without deductions or correct filing status. Strategy must separate SFR liabilities from taxpayer-filed years. Correcting an SFR typically means an original return and audit reconsideration (IRM 4.13) — not Form 1040-X — before OIC or IA math is trustworthy.

SFR playbook · IRS reference

Amendments and return corrections

When the filed return understated liability, an amended return may be required before the IRS will accept certain programs — or may be strategically preferable to reduce balance before IA/OIC. Transcripts show TC 290/300 adjustments; they do not show whether an amendment is still in the mail. Strategy should note pending corrections and re-pull transcripts after posting.

Balances and assessments

Build a year-by-year matrix: assessed tax, penalties, interest, filing status, CSED, enforcement flags. Multi-year cases rarely use one program for every module — PPIA may pay down long-CSED years while short-CSED years expire.

Multi-year balance playbook

Immediate collection issues

Active levy (TC 668), imminent levy risk, passport certification (TC 971 AC 641), or revenue officer assignment change urgency. Strategy may front-load levy release, CNC, or streamlined IA before longer OIC investigation — even when OIC is the long-term goal.

Collection activity playbook

When acting now vs. waiting

Act now when enforcement is active, statutes are short, or exam is open. Waiting may be appropriate when compliance work will materially change the balance (SFR correction, penalty abatement posting), when CSED expiration favors monitoring, or when the client's circumstances will improve documented ability-to-pay — but waiting is a documented choice, not passive hope.

Realistic resolution paths — practitioner analysis

Each path below is a framework for professional judgment — not a guarantee of eligibility. Requirements and thresholds change; verify current IRS forms and instructions before filing.

Penalty relief and abatement

What makes this worth considering

When penalties are a large share of the balance, abatement can change IA affordability and OIC RCP without changing underlying tax liability.

Requirements that matter

  • Penalties assessed and identifiable on Account transcripts (TC 160, 276, etc.).
  • Facts supporting First Time Abatement (FTA), reasonable cause, or statutory exception per IRM 20.1.

What could disqualify or weaken it

  • Prior abatement in the lookback period for FTA.
  • Weak reasonable-cause narrative with no supporting documentation.
  • Client unwilling to stay compliant — abatement without compliance often fails.

Financial information

Less central than IA/OIC, but hardship narrative may support reasonable cause. FTA is administrative and does not require Form 433.

What must happen first

  • Compliance on required returns.
  • Separate penalty lines from tax on the balance matrix.
  • Often sequenced before or alongside IA/OIC filing — not after the client has committed to a payment they cannot afford.

What this means for the taxpayer

May reduce balance materially without a formal collection alternative — but success is never guaranteed. Client should understand partial abatement is common.

IRS.gov — Penalty relief and abatement

Installment agreement (IA)

What makes this worth considering

When the client can pay the liability over time within CSED windows — including streamlined IA for balances under current IRS thresholds with simplified disclosure.

Requirements that matter

  • Filing compliance on all modules included in the agreement (Form 9465 instructions).
  • For non-streamlined IA: complete Form 433-F or 433-A/B with supporting documents.
  • No open exam that will materially change liability without a plan for adjustment.

What could disqualify or weaken it

  • Required returns unfiled.
  • Balance and payment horizon exceed remaining CSED on one or more modules (may need PPIA instead).
  • Prior IA default without a credible fix.
  • RCP at or above balance — full pay may be required rather than compromise.

Financial information

Monthly disposable income drives payment amount on non-streamlined agreements. Allowable expenses follow IRS Collection Financial Standards.

What must happen first

  • Transcript read complete; CSED worksheet built.
  • Levy release strategy if TC 668 active.
  • Client understands payments continue until balance paid or CSED expires.

What this means for the taxpayer

Structured monthly payments; lien may remain until balance satisfied. Not a reduction of principal unless combined with other relief.

IRS.gov — Installment agreement (IA)

Partial pay installment agreement (PPIA)

What makes this worth considering

When the client can pay something but not enough to full-pay before CSED expiration — paying disposable income until statutes run on some modules.

Requirements that matter

  • Documented disposable income below amount needed to full-pay within CSED.
  • Filing compliance and current estimated tax/deposit requirements met.
  • Multi-year CSED analysis showing at least some modules expire before full payment.

What could disqualify or weaken it

  • Disposable income sufficient to full-pay within CSED (standard IA may apply).
  • Asset equity triggers mandatory OIC consideration under IRS policy in some cases.
  • Unfiled returns or ongoing non-compliance.

Financial information

Full 433 disclosure; equity in assets affects whether IRS expects higher payments or OIC instead.

What must happen first

  • Year-by-year CSED matrix — PPIA strategy depends on time, not just balance.
  • Compare PPIA-to-expiration vs. OIC settlement cost and investigation timeline.

What this means for the taxpayer

Pay what they can afford until some years expire; remaining liability on expired modules may be uncollectible. Requires ongoing compliance during the agreement.

IRS.gov — Partial pay installment agreement (PPIA)

Offer in Compromise (OIC)

What makes this worth considering

When RCP (future income plus asset equity, per Form 656 methodology) is below total collectible balance and the client can fund the offer and remain compliant for five years after acceptance.

Requirements that matter

  • All required returns filed; current estimated payments/deposits.
  • Form 656 package with 433-A/OIC or 433-B/OIC as applicable.
  • Application fee and initial payment per current IRS instructions (low-income certification may waive).
  • No open exam unless addressed in the offer strategy.

What could disqualify or weaken it

  • RCP equals or exceeds balance — IA or full pay is usually the honest recommendation.
  • Open bankruptcy (TC 520) in many cases.
  • Pending or recent OIC with unfavorable history.
  • Compliance gaps; trust fund liabilities have different rules.

Financial information

Complete asset and income disclosure; future income multipliers apply. Living expenses capped by national/local standards with some exceptions.

What must happen first

  • Transcript compliance and enforcement review.
  • SFR correction if inflated liabilities would distort RCP comparison.
  • Model CSED tolling during 12–24 month investigation — near-expiration years may favor PPIA.

What this means for the taxpayer

Settle for less than full balance if accepted; strict post-acceptance compliance for five years. Rejection returns case to collection with tolled CSED.

IRS.gov — Offer in Compromise (OIC)

Currently Not Collectible (CNC)

What makes this worth considering

When the client cannot pay anything toward the debt without hardship — and enforcement relief is needed now.

Requirements that matter

  • 433 demonstrating income below allowable expenses or no equity available.
  • Filing compliance per IRS CNC policy.
  • Documentation of hardship (medical, unemployment, etc.) when applicable.

What could disqualify or weaken it

  • Disposable income exists — IA or PPIA may be required instead.
  • Equity in assets that could be liquidated (with exceptions).
  • Client unwilling to provide financial disclosure.

Financial information

Full 433; IRS may re-evaluate periodically. Income increases can restart collection.

What must happen first

  • Address active levy if present — CNC often paired with levy release.
  • Confirm CNC does not toll CSED the way OIC does — timing still matters.

What this means for the taxpayer

Temporary relief from enforced collection; balance still exists and interest accrues. IRS may file or maintain NFTL. Not a permanent write-off unless CSED expires.

IRS.gov — Currently Not Collectible (CNC)

Other paths practitioners still sequence

What makes this worth considering

Not every case is IA/OIC/CNC. CDP hearings, audit reconsideration, innocent spouse, TFRP defense, bankruptcy coordination, and full-pay with penalty abatement are often the right answer.

Requirements that matter

  • Depend on notice type, liability source, and forum — each has its own prerequisites.

What could disqualify or weaken it

  • Missed CDP deadlines; forum shopping after waiver.

Financial information

Varies by path — TFRP and trust fund cases require employment tax transcript review.

What must happen first

  • Identify notice and deadline from transcript + notice file.
  • Do not recommend OIC when the real issue is an exam or Tax Court petition.

What this means for the taxpayer

The Strategy report should name the actual forum and outcome — not force-fit a collection program.

IRS.gov — Other paths practitioners still sequence

Account for the taxpayer's actual life

The lowest payment is not always the right strategy. Practitioners weigh expected changes in income, housing, family, health, and retirement — against CSED timing and IRS processability rules.

Expected retirement or income drop

Future income may support CNC now and IA later — or make PPIA-to-CSED more attractive than a large OIC payment from retirement accounts.

Job change or business wind-down

Document timing; IRS may impute income if change looks voluntary without plan.

Housing, divorce, dependents

Household size and allowable expenses change RCP and IA payment — must match 433 and client story, reconciled to transcripts.

Major necessary expenses

Medical, court-ordered payments, and other categories may exceed standards with documentation — affects CNC and OIC.

Asset sales and equity

Transcripts do not show current home equity; Strategy must integrate appraisal and lien priority before OIC.

Future ability to pay

OIC future income multipliers embed expectations — document why imputed income is or is not fair.

The right sequence might be: become compliant → correct SFR → abate penalties → PPIA while CSED runs → revisit OIC only if circumstances change. Strategy documents that sequence so the client and the firm share the same expectation.

Worked strategy sequences

Worked example: compliance before OIC

Self-employed filer, three unfiled years plus two SFR modules

Facts

  • Discovery shows $84k balance; client wants OIC immediately.
  • Wage & Income confirms income on all unfiled years; TC 971 AC 141 on two modules.
  • No active levy; CSED on oldest year expires in 18 months.

Strategy sequence

  • Phase 1 — File originals for unfiled years; prepare SFR replacements via audit reconsideration.
  • Phase 2 — Re-pull transcripts; rebuild balance matrix (expect lower tax after corrections).
  • Phase 3 — Evaluate penalty abatement on FTF-heavy modules.
  • Phase 4 — Model PPIA on corrected balance vs. OIC RCP once 433 is complete.
  • Document why OIC was deferred until compliance posted — protects firm if client shops elsewhere for a faster promise.

RESO Strategy links ranked programs to Discovery findings and 433 intake — so compliance phases appear before OIC in the written report.

Worked example: levy now, OIC later

W-2 employee, TC 668 wage levy, $42k balance

Facts

  • Returns filed; exam closed. Disposable income supports $380/month IA.
  • Client heard OIC ads and expects settlement for pennies.
  • RCP preliminary estimate ~$38k — OIC unlikely to beat IA economically.

Strategy sequence

  • Immediate: CNC or IA request to release levy; document hardship if CNC.
  • Present honest program comparison in Strategy report with numbers.
  • If client insists on OIC, document informed consent and fee for attempt — but do not skip levy relief waiting for OIC investigation.

Strategy caution flags from ledger + 433 prevent selling OIC when RCP math does not support it.

From Strategy to implementation and proof

Once Strategy is sold, the same case record seeds implementation — attested steps, IRS deadlines, and program tracking. When the engagement ends — or when a client questions fees — Work Verification assembles deliverables and payments into a defensible record. Understand → decide → do → prove.

Ranked programs with rationale — the Strategy deliverable your firm presents and bills.

RESOHarborview Tax Resolution
RESO AdvisorDW

Strategy report · ranked options

Marcus Webb · scored against the IRS ledger and the 433-A financial profile

Decision Confidence · High
1
Partial-Pay Installment AgreementRecommended

Best fit: NDI ~$640/mo against open CSED windows; lien stays but enforcement pauses.

$640/mo
2
Currently Not CollectibleViable

Fallback if hardship documentation supports — revisits at each CSED.

Hardship
3
Offer in CompromiseLow probability

RCP ~$41k exceeds realistic offer; equity in retirement flagged.

RCP $41k

Why #1 wins

·NDI supports $640/mo without hardship

·Open CSED windows favor installment

·Lien remains; levy risk pauses on setup

Phased plan

01Clear compliance

02File 2022 return

03Submit PPIA

04Request lien withdrawal

Continue the journey

How to read IRS transcripts

Evidence upstream — playbooks from finding to investigation.

Discovery work product

Transcript findings as a billable diagnostic deliverable.

Sample Discovery report

See the diagnosis before Strategy.

OIC eligibility guide

Processability and RCP workflow in depth.

Implementation

After Strategy is sold — attested work plan on the case record.

Work Verification

Prove the work when the engagement is questioned.

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