Ranked programs with rationale and a phased sequence your team can defend.
Strategy report · ranked options
Marcus Webb · scored against the IRS ledger and the 433-A financial profile
Why #1 wins
·NDI supports $640/mo without hardship
·Open CSED windows favor installment
·Lien remains; levy risk pauses on setup
Phased plan
01Clear compliance
02File 2022 return
03Submit PPIA
04Request lien withdrawal
At a glance
Strategy is the governed answer to a question Discovery opens: we understand what the IRS has on file — what should we actually do about it? That answer is never a single program checkbox. It is a sequenced plan that respects filing compliance, collection posture, financial reality, and the client's life over the next several years.
Discovery (from IRS transcripts and intake) establishes Tier IRS facts: balances, assessments, enforcement signals, compliance gaps, and CSED timing. Strategy ranks realistic resolution paths against Tier 433 financials and Tier client circumstances — then documents the sequence your firm will defend in writing.
RESO can surface program options and caution flags from ledger and intake data. It does not replace practitioner judgment. The Strategy report is where you record why one path was recommended, which alternatives were considered, and what must happen first — before implementation fees are quoted.
First: what needs fixing on the IRS record?
Before ranking OIC, IA, CNC, or penalty relief, resolve structural blockers shown on transcripts and confirmed in intake. Skipping this step produces quotes the IRS will not process and fee disputes when the client expected a program that was never available.
Missing returns
Unfiled modules (no TC 150 where income exists on Wage & Income) block most collection alternatives. The Strategy sequence usually lists prepare-and-file originals before program selection. See the missing-returns playbook on the transcript guide.
Substitute for Returns (SFRs)
SFR assessments (often TC 971 AC 141) use third-party data without deductions or correct filing status. Strategy must separate SFR liabilities from taxpayer-filed years. Correcting an SFR typically means an original return and audit reconsideration (IRM 4.13) — not Form 1040-X — before OIC or IA math is trustworthy.
SFR playbook → · IRS reference
Amendments and return corrections
When the filed return understated liability, an amended return may be required before the IRS will accept certain programs — or may be strategically preferable to reduce balance before IA/OIC. Transcripts show TC 290/300 adjustments; they do not show whether an amendment is still in the mail. Strategy should note pending corrections and re-pull transcripts after posting.
Balances and assessments
Build a year-by-year matrix: assessed tax, penalties, interest, filing status, CSED, enforcement flags. Multi-year cases rarely use one program for every module — PPIA may pay down long-CSED years while short-CSED years expire.
Immediate collection issues
Active levy (TC 668), imminent levy risk, passport certification (TC 971 AC 641), or revenue officer assignment change urgency. Strategy may front-load levy release, CNC, or streamlined IA before longer OIC investigation — even when OIC is the long-term goal.
Collection activity playbook →
When acting now vs. waiting
Act now when enforcement is active, statutes are short, or exam is open. Waiting may be appropriate when compliance work will materially change the balance (SFR correction, penalty abatement posting), when CSED expiration favors monitoring, or when the client's circumstances will improve documented ability-to-pay — but waiting is a documented choice, not passive hope.
Realistic resolution paths — practitioner analysis
Each path below is a framework for professional judgment — not a guarantee of eligibility. Requirements and thresholds change; verify current IRS forms and instructions before filing.
Penalty relief and abatement
What makes this worth considering
When penalties are a large share of the balance, abatement can change IA affordability and OIC RCP without changing underlying tax liability.
Requirements that matter
- Penalties assessed and identifiable on Account transcripts (TC 160, 276, etc.).
- Facts supporting First Time Abatement (FTA), reasonable cause, or statutory exception per IRM 20.1.
What could disqualify or weaken it
- Prior abatement in the lookback period for FTA.
- Weak reasonable-cause narrative with no supporting documentation.
- Client unwilling to stay compliant — abatement without compliance often fails.
Financial information
Less central than IA/OIC, but hardship narrative may support reasonable cause. FTA is administrative and does not require Form 433.
What must happen first
- Compliance on required returns.
- Separate penalty lines from tax on the balance matrix.
- Often sequenced before or alongside IA/OIC filing — not after the client has committed to a payment they cannot afford.
What this means for the taxpayer
May reduce balance materially without a formal collection alternative — but success is never guaranteed. Client should understand partial abatement is common.
Installment agreement (IA)
What makes this worth considering
When the client can pay the liability over time within CSED windows — including streamlined IA for balances under current IRS thresholds with simplified disclosure.
Requirements that matter
- Filing compliance on all modules included in the agreement (Form 9465 instructions).
- For non-streamlined IA: complete Form 433-F or 433-A/B with supporting documents.
- No open exam that will materially change liability without a plan for adjustment.
What could disqualify or weaken it
- Required returns unfiled.
- Balance and payment horizon exceed remaining CSED on one or more modules (may need PPIA instead).
- Prior IA default without a credible fix.
- RCP at or above balance — full pay may be required rather than compromise.
Financial information
Monthly disposable income drives payment amount on non-streamlined agreements. Allowable expenses follow IRS Collection Financial Standards.
What must happen first
- Transcript read complete; CSED worksheet built.
- Levy release strategy if TC 668 active.
- Client understands payments continue until balance paid or CSED expires.
What this means for the taxpayer
Structured monthly payments; lien may remain until balance satisfied. Not a reduction of principal unless combined with other relief.
Partial pay installment agreement (PPIA)
What makes this worth considering
When the client can pay something but not enough to full-pay before CSED expiration — paying disposable income until statutes run on some modules.
Requirements that matter
- Documented disposable income below amount needed to full-pay within CSED.
- Filing compliance and current estimated tax/deposit requirements met.
- Multi-year CSED analysis showing at least some modules expire before full payment.
What could disqualify or weaken it
- Disposable income sufficient to full-pay within CSED (standard IA may apply).
- Asset equity triggers mandatory OIC consideration under IRS policy in some cases.
- Unfiled returns or ongoing non-compliance.
Financial information
Full 433 disclosure; equity in assets affects whether IRS expects higher payments or OIC instead.
What must happen first
- Year-by-year CSED matrix — PPIA strategy depends on time, not just balance.
- Compare PPIA-to-expiration vs. OIC settlement cost and investigation timeline.
What this means for the taxpayer
Pay what they can afford until some years expire; remaining liability on expired modules may be uncollectible. Requires ongoing compliance during the agreement.
Offer in Compromise (OIC)
What makes this worth considering
When RCP (future income plus asset equity, per Form 656 methodology) is below total collectible balance and the client can fund the offer and remain compliant for five years after acceptance.
Requirements that matter
- All required returns filed; current estimated payments/deposits.
- Form 656 package with 433-A/OIC or 433-B/OIC as applicable.
- Application fee and initial payment per current IRS instructions (low-income certification may waive).
- No open exam unless addressed in the offer strategy.
What could disqualify or weaken it
- RCP equals or exceeds balance — IA or full pay is usually the honest recommendation.
- Open bankruptcy (TC 520) in many cases.
- Pending or recent OIC with unfavorable history.
- Compliance gaps; trust fund liabilities have different rules.
Financial information
Complete asset and income disclosure; future income multipliers apply. Living expenses capped by national/local standards with some exceptions.
What must happen first
- Transcript compliance and enforcement review.
- SFR correction if inflated liabilities would distort RCP comparison.
- Model CSED tolling during 12–24 month investigation — near-expiration years may favor PPIA.
What this means for the taxpayer
Settle for less than full balance if accepted; strict post-acceptance compliance for five years. Rejection returns case to collection with tolled CSED.
Currently Not Collectible (CNC)
What makes this worth considering
When the client cannot pay anything toward the debt without hardship — and enforcement relief is needed now.
Requirements that matter
- 433 demonstrating income below allowable expenses or no equity available.
- Filing compliance per IRS CNC policy.
- Documentation of hardship (medical, unemployment, etc.) when applicable.
What could disqualify or weaken it
- Disposable income exists — IA or PPIA may be required instead.
- Equity in assets that could be liquidated (with exceptions).
- Client unwilling to provide financial disclosure.
Financial information
Full 433; IRS may re-evaluate periodically. Income increases can restart collection.
What must happen first
- Address active levy if present — CNC often paired with levy release.
- Confirm CNC does not toll CSED the way OIC does — timing still matters.
What this means for the taxpayer
Temporary relief from enforced collection; balance still exists and interest accrues. IRS may file or maintain NFTL. Not a permanent write-off unless CSED expires.
Other paths practitioners still sequence
What makes this worth considering
Not every case is IA/OIC/CNC. CDP hearings, audit reconsideration, innocent spouse, TFRP defense, bankruptcy coordination, and full-pay with penalty abatement are often the right answer.
Requirements that matter
- Depend on notice type, liability source, and forum — each has its own prerequisites.
What could disqualify or weaken it
- Missed CDP deadlines; forum shopping after waiver.
Financial information
Varies by path — TFRP and trust fund cases require employment tax transcript review.
What must happen first
- Identify notice and deadline from transcript + notice file.
- Do not recommend OIC when the real issue is an exam or Tax Court petition.
What this means for the taxpayer
The Strategy report should name the actual forum and outcome — not force-fit a collection program.
Account for the taxpayer's actual life
The lowest payment is not always the right strategy. Practitioners weigh expected changes in income, housing, family, health, and retirement — against CSED timing and IRS processability rules.
Expected retirement or income drop
Future income may support CNC now and IA later — or make PPIA-to-CSED more attractive than a large OIC payment from retirement accounts.
Job change or business wind-down
Document timing; IRS may impute income if change looks voluntary without plan.
Housing, divorce, dependents
Household size and allowable expenses change RCP and IA payment — must match 433 and client story, reconciled to transcripts.
Major necessary expenses
Medical, court-ordered payments, and other categories may exceed standards with documentation — affects CNC and OIC.
Asset sales and equity
Transcripts do not show current home equity; Strategy must integrate appraisal and lien priority before OIC.
Future ability to pay
OIC future income multipliers embed expectations — document why imputed income is or is not fair.
The right sequence might be: become compliant → correct SFR → abate penalties → PPIA while CSED runs → revisit OIC only if circumstances change. Strategy documents that sequence so the client and the firm share the same expectation.
Worked strategy sequences
Worked example: compliance before OIC
Self-employed filer, three unfiled years plus two SFR modules
Facts
- Discovery shows $84k balance; client wants OIC immediately.
- Wage & Income confirms income on all unfiled years; TC 971 AC 141 on two modules.
- No active levy; CSED on oldest year expires in 18 months.
Strategy sequence
- Phase 1 — File originals for unfiled years; prepare SFR replacements via audit reconsideration.
- Phase 2 — Re-pull transcripts; rebuild balance matrix (expect lower tax after corrections).
- Phase 3 — Evaluate penalty abatement on FTF-heavy modules.
- Phase 4 — Model PPIA on corrected balance vs. OIC RCP once 433 is complete.
- Document why OIC was deferred until compliance posted — protects firm if client shops elsewhere for a faster promise.
RESO Strategy links ranked programs to Discovery findings and 433 intake — so compliance phases appear before OIC in the written report.
Worked example: levy now, OIC later
W-2 employee, TC 668 wage levy, $42k balance
Facts
- Returns filed; exam closed. Disposable income supports $380/month IA.
- Client heard OIC ads and expects settlement for pennies.
- RCP preliminary estimate ~$38k — OIC unlikely to beat IA economically.
Strategy sequence
- Immediate: CNC or IA request to release levy; document hardship if CNC.
- Present honest program comparison in Strategy report with numbers.
- If client insists on OIC, document informed consent and fee for attempt — but do not skip levy relief waiting for OIC investigation.
Strategy caution flags from ledger + 433 prevent selling OIC when RCP math does not support it.
From Strategy to implementation and proof
Once Strategy is sold, the same case record seeds implementation — attested steps, IRS deadlines, and program tracking. When the engagement ends — or when a client questions fees — Work Verification assembles deliverables and payments into a defensible record. Understand → decide → do → prove.
Ranked programs with rationale — the Strategy deliverable your firm presents and bills.
Strategy report · ranked options
Marcus Webb · scored against the IRS ledger and the 433-A financial profile
Why #1 wins
·NDI supports $640/mo without hardship
·Open CSED windows favor installment
·Lien remains; levy risk pauses on setup
Phased plan
01Clear compliance
02File 2022 return
03Submit PPIA
04Request lien withdrawal
Continue the journey
How to read IRS transcripts
Evidence upstream — playbooks from finding to investigation.
Discovery work product
Transcript findings as a billable diagnostic deliverable.
Sample Discovery report
See the diagnosis before Strategy.
OIC eligibility guide
Processability and RCP workflow in depth.
Implementation
After Strategy is sold — attested work plan on the case record.
Work Verification
Prove the work when the engagement is questioned.