The question
If we already looked at the transcripts, why would a client pay for Discovery?
The answer
Because looking and producing are different jobs. A verbal read dies with the closer. A co-branded Discovery report is the same facts, on the case, in a form the client can hold and the firm can defend. RESO Core exists so that report is not a weekend in Word.
What to do tomorrow
Run transcripts before the follow-up call. Present Discovery the same day. Bill it, or use it uncharged to close implementation on findings — not on promises.
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